Frequently Asked Questions FAQ

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Popular Questions

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Your FAQ doesn’t answer my question / I need further help. What do I do?
ResolvedDonna W. asked 6 years ago
3594 views1 answers0 votes
Video Kiosk and android tablet volume adjustment
Opendavid.sceno asked 3 weeks ago • 
108 views1 answers0 votes
Question about live feeds
Opencpcitdirector asked 6 years ago • 
2925 views1 answers0 votes
How to reactivate an auto expired license
ResolvedJonathan Andreas asked 5 months ago • 
775 views1 answers0 votes
How to Activate a Video Kiosk License
Resolvedhephaistos asked 6 months ago • 
1040 views1 answers0 votes
Video Kiosk Licensing
Answeredhephaistos asked 6 months ago • 
1060 views1 answers0 votes
4 devices work in the cloud and preview the displayed content via a web browser
ResolvedMariusz Wolowicz asked 7 months ago • 
1170 views1 answers0 votes
ShredIt question
ResolvedMrMurphy asked 11 months ago • 
1741 views1 answers0 votes
I want to try Video Kiosk but I haven’t produced my media yet. Do you have some media I can play on it to see how it works?
ResolvedDonna W. asked 1 year ago • 
2136 views1 answers0 votes
VAT invoice
ClosedAris_kon asked 1 year ago • 
2153 views1 answers0 votes
Purchase Support
Answereddigitalvido asked 1 year ago • 
2329 views1 answers0 votes
Signing out of Google Drive when uploading a video to the Drive folder
Closedjordanpotts asked 1 year ago • 
2383 views1 answers0 votes
License for one generic Android TV
Closedglcnetadmin asked 1 year ago • 
479 views1 answers0 votes
RTMP *OUTPUT* from Video Kiosk?
Resolvedtedbragg asked 2 years ago • 
1251 views1 answers0 votes
Is there a video tutorial for ShredIt for Android?
AnsweredDonna W. asked 2 years ago • 
1200 views1 answers0 votes
Is there a Video Tutorial for Drive Download?
ResolvedDonna W. asked 2 years ago • 
1241 views1 answers0 votes
Button for specific video playback
Resolvedseanbutler2201 asked 2 years ago • 
1537 views1 answers0 votes
Display Won’t Turn OFF
Openclcc.church answered 2 years ago • 
1438 views1 answers0 votes
Using a license offline
ResolvedThomas Mix asked 2 years ago • 
1110 views0 answers0 votes
How to create multiple video kiosk with thumbnails?
Answerednoattila asked 3 years ago • 
1624 views3 answers0 votes
OneDrive folder sync for Video Kiosk
ResolvedCrisduran@hotmail.com asked 3 years ago • 
1613 views1 answers0 votes
My purchased license can not be activated
ResolvedKevin Gouvia asked 3 years ago • 
1403 views1 answers0 votes
How long does it take for a license to activate
Resolvedavoesda asked 3 years ago • 
1236 views1 answers0 votes
Problems with Google Drive refreshing
Resolvedaugusto.vizzia@gmail.com asked 3 years ago • 
1225 views1 answers0 votes
Licensing
Resolvedwlbc2454 asked 3 years ago • 
1314 views1 answers0 votes
XML <path>?
OpenThomas Mimlitch asked 3 years ago • 
1262 views1 answers0 votes
Playlist to control order and TIMING of individual slides
ResolvedThomas Mimlitch asked 3 years ago • 
1076 views1 answers0 votes
Forgot Video Kiosk Password
ResolvedLeonardm asked 3 years ago • 
1036 views1 answers0 votes
Support for Chrome OS
Resolvedtnerbyad asked 3 years ago • 
1506 views1 answers0 votes
Using Video Kiosk with Google Drive instead of Dropbox
ResolvedKevin Gouvia asked 3 years ago • 
1481 views1 answers0 votes
Using Video Kiosk to turn a device on and off
Answeredjdotedot asked 3 years ago • 
1146 views1 answers0 votes
Purchasing error
Resolvedmmalcantara asked 4 years ago • 
1257 views1 answers0 votes
Can I use other browser to open URL beside the Android WebView?
Answeredinfo@sahkuna.com asked 4 years ago • 
1521 views1 answers0 votes
Does Video Kiosk support the CSS Sticky tag
Openinfo@sahkuna.com asked 4 years ago • 
1391 views1 answers0 votes
Video with captioning
Resolvedbrickcitychurch asked 4 years ago • 
1354 views1 answers0 votes
Deleting files on Google Drive does not delete files on Android computer
Resolvedjdotedot asked 4 years ago • 
1725 views1 answers0 votes
Multiple Google Drive Folders in Video Kiosk
Resolvedclcc.church asked 4 years ago • 
1433 views1 answers0 votes
Video Kiosk – apk
OpenM asked 4 years ago • 
1876 views1 answers0 votes
Trouble with Android TV
Resolvedventosweb asked 5 years ago • 
2178 views1 answers0 votes
How to display video with closed captioning with the Android Video Kiosk app
Resolvedoutreach.calvert.grace asked 4 years ago • 
1336 views1 answers0 votes
Mp4 video glitches on transition
Resolveddscadmin asked 4 years ago • 
1351 views1 answers0 votes
Looking for a promo video solution
Resolvedgyzers asked 4 years ago • 
1295 views1 answers0 votes
Remote reboot
ResolvedMidcountymedia asked 4 years ago • 
1569 views1 answers0 votes
Display Google slide via URL
Resolvedjavawerks asked 4 years ago • 
1549 views1 answers0 votes
How does the Google Play Store free trial subscription for Drive Download work?
ResolvedDonna W. asked 4 years ago • 
1796 views1 answers0 votes
Other Versions
Resolvedpavargasan asked 4 years ago • 
1513 views1 answers0 votes
Testing media on Video Kiosk
Resolvedjdotedot asked 4 years ago • 
1630 views1 answers0 votes
Drive Download Android: What are the Technical Specifications?
ResolvedDonna W. asked 4 years ago • 
1489 views1 answers0 votes
Portait mode
AnsweredDellji asked 4 years ago • 
4475 views3 answers0 votes
Android 6.0?
Closedwallaby asked 4 years ago • 
1683 views1 answers0 votes
Recommended Android TV Box
Resolvedjdotedot asked 4 years ago • 
2040 views1 answers0 votes
Background Audio from Video Kiosk Android
Resolvedcyborg2k asked 4 years ago • 
1786 views1 answers0 votes
Shuffling Images in Area D
Closedpdwilli3 asked 4 years ago • 
1621 views1 answers0 votes
Lost License after android device formatting
ResolvedRodrigo asked 4 years ago • 
1781 views1 answers0 votes
Referencing a file on the device
Resolvedjbrien asked 4 years ago • 
2204 views2 answers0 votes
Problems with purchase on old Android system
ResolvedSergiyS. asked 4 years ago • 
1723 views1 answers0 votes
Mulitple device purchase
ResolvedKen Barber asked 5 years ago • 
2513 views1 answers0 votes
Transfer License
Resolvedfifthrc asked 5 years ago • 
3139 views1 answers0 votes
Volume Licensing
Resolvedguilherme asked 5 years ago • 
2136 views1 answers0 votes
Google Drive
Resolvedalm1421 asked 4 years ago • 
1877 views1 answers0 votes
New media not working
Openjuliegreenway asked 4 years ago • 
2297 views1 answers0 votes
Cloud service information
ResolvedGustavo da Rosa asked 5 years ago • 
2095 views1 answers0 votes
How to download from Google Drive to external USB storage
Resolvedmacformat asked 5 years ago • 
1825 views1 answers0 votes
Video Kiosk – Android: What are the Technical Specifications?
ResolvedDonna W. asked 7 years ago • 
3416 views1 answers0 votes
Can video kiosk run a playlist of PowerPoint presentations that have timed transitions?
ResolvedSteve asked 9 years ago • 
4451 views1 answers0 votes
Video Kiosk Lock
Resolvedmike@channelislands.com asked 8 years ago • 
4163 views0 answers0 votes
Is it possible to add feature: “emulate DVD drive from DVD video iso”?
Resolvedadmin asked 9 years ago • 
3872 views1 answers0 votes
How can I eject a Virtual CD that I don’t want to burn
Resolvedadmin asked 9 years ago • 
3869 views1 answers0 votes
Virtual CD RW – Mac: What are the Technical Specifications?
ResolvedDonna W. asked 7 years ago • 
3613 views1 answers0 votes
I’ve installed Trash Compactor. How do I empty my trash?
ResolvedDonna W. asked 6 years ago • 
2887 views1 answers0 votes
I’ve installed Trash Compactor. How do I empty trash right now?
ResolvedDonna W. asked 6 years ago • 
2906 views1 answers0 votes
How do I install ShredIt – Android?
ResolvedDonna W. asked 6 years ago • 
2672 views1 answers0 votes
Portrait Orientation Support in Video Kiosk
Resolvedvinhchung asked 6 years ago • 
3070 views1 answers0 votes
Does Kiosk Video support 4K TV display?
Resolvedvinhchung asked 6 years ago • 
2993 views1 answers0 votes
Does Virtual CD RW – Mac have a free trial?
ResolvedDonna W. asked 7 years ago • 
3802 views1 answers0 votes
VCD and MPEG Tools – Mac: What are the Technical Specifications?
ResolvedDonna W. asked 7 years ago • 
3225 views1 answers0 votes
Does VCD and MPEG Tools – Mac have a free trial?
ResolvedDonna W. asked 7 years ago • 
3594 views1 answers0 votes
Trash Compactor – Mac: What are the Technical Specifications?
ResolvedDonna W. asked 7 years ago • 
3510 views1 answers0 votes
Does Trash Compactor – Mac have a free trial?
ResolvedDonna W. asked 7 years ago • 
3479 views1 answers0 votes
ShredIt – iPhone: What are the Technical Specifications?
ResolvedDonna W. asked 7 years ago • 
3808 views1 answers0 votes
Does ShredIt – Android have a free trial?
ResolvedDonna W. asked 7 years ago • 
3534 views1 answers0 votes
ShredIt – Android: What are the Technical Specifications?
ResolvedDonna W. asked 7 years ago • 
3244 views1 answers0 votes
Music Transformer – Mac: What are the Technical Specifications?
ResolvedDonna W. asked 7 years ago • 
3294 views1 answers0 votes
Does Music Transformer – Mac have a free trial?
ResolvedDonna W. asked 7 years ago • 
3548 views1 answers0 votes
Movies are shown as Green – due to trial?
Resolvedandrewpearce asked 6 years ago • 
3293 views2 answers0 votes
Loop video from USB drive on Android TV
Resolvedphersh asked 6 years ago • 
11025 views3 answers0 votes
Interactive buttons?
Resolvedfisherpost asked 5 years ago • 
1936 views1 answers0 votes
Audiobook Transformer – Mac: What are the Technical Specifications?
ResolvedDonna W. asked 6 years ago • 
2609 views1 answers0 votes
Does your software work with the new Operating System
Resolvedflarra asked 5 years ago • ,
2397 views1 answers0 votes
How do I install Virtual CD-RW?
ResolvedDonna W. asked 5 years ago • 
2394 views1 answers0 votes
How do I install ShredIt on my iPhone?
ResolvedDonna W. asked 5 years ago • 
2179 views1 answers0 votes
Is Virtual CD RW Mac compatible with OS 10.12.6 or 10.13.1?
ResolvedNick Nichols asked 5 years ago • 
2636 views1 answers0 votes
Video Kiosk Movie Error
Resolvedfiraz_mohammed@ldgtt.com asked 5 years ago • 
1931 views1 answers0 votes
How do I use Autosync Dropbox (Dropsync)
Resolvedchristian asked 5 years ago • 
2292 views1 answers0 votes
Billing Questions
Resolvedxtc091157 asked 5 years ago • 
2083 views1 answers0 votes
Loop interrupts every night
Resolvedpeter100@anderssons.it asked 5 years ago • 
1951 views1 answers0 votes
Reporting time zone
Resolvedrasqual asked 5 years ago • 
2032 views1 answers0 votes
Schedule overlay and background change
Resolvedfewster101 asked 5 years ago • 
2258 views1 answers0 votes
Loop video from USB drive on Android TV
Resolvedjosevictorino asked 5 years ago • 
2229 views1 answers0 votes
How do I install Music Transformer?
ResolvedDonna W. asked 5 years ago • 
2249 views1 answers0 votes
Is it possible to mirror two displays wirelessly
Resolvedjdickinson asked 5 years ago • 
2374 views1 answers0 votes
Help
ClosedHoldcard asked 6 years ago • 
3518 views1 answers0 votes
Does Video Kiosk – Android have a free trial?
ResolvedDonna W. asked 7 years ago • 
3740 views0 answers0 votes
Audio from youtube keeps playing
Resolvedadmin asked 6 years ago • 
2540 views1 answers0 votes
Is Video Kiosk compatible with Amazon Fire TV
Resolvedadmin asked 5 years ago • 
3618 views1 answers0 votes
Video Kiosk license activation lost
Resolvedbellinimedia01 asked 6 years ago • 
2764 views1 answers0 votes
Video Kiosk Payments
Resolvedkeith@vinpak.com asked 6 years ago • 
2709 views1 answers0 votes
Resizing Play Store Widgets
Resolvedcpcitdirector asked 6 years ago • 
2445 views1 answers0 votes
Google Calendar
ResolvedSFGC asked 6 years ago • 
2899 views1 answers0 votes
How do I install Video Kiosk – Android?
ResolvedDonna W. asked 6 years ago • 
2811 views1 answers0 votes
What will Video Kiosk do if the device it’s playing on is low on battery?
ResolvedDonna W. asked 6 years ago • 
2572 views1 answers0 votes
Purchase Video Kiosk License for use without internet connection or Google Play Login
ResolvedDeliG asked 6 years ago • 
3084 views1 answers0 votes
Can I buy license keys outside of Google Play?
Resolvedandrewpearce asked 6 years ago • 
2645 views1 answers0 votes
Will video kiosk play wmv files in a continuous loop? If so, will they loop seamlessly without a gap at the end of the video.
Resolveddalgiers asked 8 years ago • 
5330 views0 answers0 votes
How do I install Trash Compactor?
ResolvedDonna W. asked 6 years ago • 
2824 views1 answers0 votes
How do I install Audiobook Transformer?
ResolvedDonna W. asked 6 years ago • 
2743 views1 answers0 votes
Where can I find DRM Dumpster?
ResolvedDonna W. asked 6 years ago • 
3044 views1 answers0 votes
How do I use Trash Compactor Mac?
ResolvedDonna W. asked 6 years ago • 
2910 views1 answers0 votes
How do I wipe an Android phone?
ResolvedDonna W. asked 6 years ago • 
3067 views1 answers0 votes
How do I convert iTunes M4P to MP3?
ResolvedDonna W. asked 6 years ago • 
3044 views1 answers0 votes
How do I convert iTunes Audiobook to mp3 or another format?
ResolvedDonna W. asked 6 years ago • 
2627 views1 answers0 votes
How do I use ShredIt – Android to data wipe my phone?
ResolvedDonna W. asked 6 years ago • 
2836 views1 answers0 votes