Transfer license for dead android device

Questions ForumCategory: Video Kiosk - AndroidTransfer license for dead android device
johnson_chrisd asked 2 months ago

Hello:  One of my Android devices is no longer bootable and I cannot deactivate the Video Kiosk license from it.  I do have the license file, however.  Is it possible to transfer it to a replacement device?

1 Answers
admin Staff answered 2 months ago

No. If a license is active on a device that fails, a new license must be purchased for the new device. There is an optional annual subscription ($12 / device / year) for devices that can connect with a server, daily, to keep their license active, and in that case licenses will automatically expire for failed devices and so they can be reused. If you are interested in the subscription option contact support at burningthumb dot com for more information.