Tutorial: How to purchase and activate Video Kiosk Licenses


Licensing

Video Kiosk is licensed on a per device basis, meaning a license must be purchased and activated for each device on which Video Kiosk is used.

There are two ways to purchase a license:

  • In-App purchase through the Google Play Store
  • Volume purchase through our web store

In-App purchase and license activation through the Google Play Store

In-App Purchase

To purchase and activate a license for a device, click the Purchase button on the License Activity screen and follow the In-App purchase steps. The purchase is handled through the Google Play Store. The license will automatically be activated when the In-App purchase completes.

Google Play Store Payment Support

Google rejects some payments as potential fraud that are not fraudulent.  If your payment is rejected by the play store, please contact the Google Play support group so they can fix the problem and process your payment. Click here to contact Google

Volume purchase and License Management

The Volume purchase option allows you to manage your licenses and to move them from device to device.

Before purchasing, determine which license management option you will be using. If you plan to manage the licenses using an account, add the account you plan to use to one of the devices to ensure that you can do this before purchasing licenses for all the devices.

 

Volume purchase

To purchase volume licenses, do the following:

  1. Go to the Volume Purchase page or click the Volume Licensing button on the Video Kiosk page.
    Volume Licensing
  2. Choose your license management method.To manage by Email ID, choose “Email Account” from the “License By” pop-up menu and enter the Email ID associated with the devices into the “Account” field.

    To manage using a license file that we send you, choose “License File” from the “License By” pop-up menu.

  3. Click the “Buy Now” button to pay using an major credit card or your paypal account.
  4. On the Purchase Screen, enter the number of licenses you’re buying and click the “Continue” button to proceed to the Check Out.
  5. Once you have checked out, you will be sent an email with the steps to activate the licenses with the License File attached, if applicable, and the licenses will be added to the license server so you can activate them.

 

Large Volume purchase

To purchase more than 25 licenses and receive a volume discount, do the following:

  1. Send an email to burningthumb@gmail.com that contains the following information:
    1. The number of licenses required
    2. If you plan to use an account on the device to manage licenses, provide the account (Google, Facebook, Email, etc.) that will be used to activate the licenses,
    3. If you do not plan to use an account on the device to manage licenses, indicate that you require a license file (used to activate the licenses)
    4. The email address that should receive the invoice
  2. An invoice will be sent from paypal.com to the email address you provide. You can pay the invoice using any major credit card
  3. Once the invoice is paid, you will be sent an email with the steps to activate the licenses with the License File attached, if applicable, and the licenses will be added to the license server so you can activate them.

Volume Purchase License Management

Licenses are floating. When a license expires or is deactivated, the license returns to the pool of available licenses and may be used to license Video Kiosk on another device. (Video Kiosk returns to Free Trial mode on the deactivated device.) You can manage your licenses either by

  • adding an account (Email ID) to your devices or
  • by placing a license file, that we send to you, on your devices at the path /sdcard/videokiosk.license

Note: Some device firmware does not support adding accounts.  In this case, the Add Account button from the license activity screen will be hidden and you must request a license file from us. The license file contains securely encoded information that identifies your account to the license server and as such should be kept private.

Activating Volume Licenses

License Activation is done using the License Activity screen on your device.

Due to your device’s screen resolution and orientation, it may be that the entire License Activity screen is not visible. If this happens, use touch and swipe up / down to scroll the screen contents.

To activate multiple licenses managed using an account (Email ID), do the following:

  1. Prior to purchasing volume licenses for an account, make sure you can add the account, typically a gmail.com email address, to the device.  Associate an account with the device. If you’ve already added an account (Email ID) that will be used to activate the license to the device, choose it from the screen. Otherwise, add the account (Email ID) that will be used to activate the licenses.You can add an account in a number of ways. The easiest way is to:
    • Install and open Video Kiosk,
    • Grant the requested permissions,
    • Add the requested account.
  2. If you haven’t already done so, install Video Kiosk from the Play Store (or side load the .apk file).
  3. If your network is not configured, configure the network so that the device has Internet access.
  4. Open Video Kiosk. Grant any permissions requested.
  5. (Optional) If you want the license to automatically expire after a preset number of days have elapsed, fill in the number of days in the “Active Days”.
  6. Click the “Activate” button on the “License Activity” screen.

To activate multiple licenses managed using license file, do the following:

  1. Install Video Kiosk from the Play Store (or side load the .apk file).
  2. Copy the license file onto the device at the path /sdcard/videokiosk.license so that Video Kiosk can automatically find it.
  3. If your network is not configured, configure the network so that the device has Internet access.
  4. Open Video Kiosk. Grant any permissions requested.
  5. (Optional) If you want the license to automatically expire after a preset number of days have elapsed, fill in the number of days in the “Active Days”.
  6. Click the “Activate” button on the “License Activity” screen.

Please Note

Licenses purchased under the volume purchase plan are floating. When a license expires or is deactivated, Video Kiosk returns to Free Trial mode on the device and the license returns to the pool of available licenses and may be used to license Video Kiosk on another device. (For more information about Deactivating License, refer to the Video Kiosk Users Manual).

The account (Google, Facebook, Email, etc.) OR videokiosk.license file and an Internet connection are only required to activate (and deactivate) licenses. Once a license is active, you may remove the account OR videokiosk.license file from the device. You may also remove the device from the Internet.


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