Cloud service information


Gustavo da Rosa asked 4 months ago

Hi, I just purchased your excellent software under man…@gmail.com.

I have set it up with a schedule on google calendar with files stored in google drive and everything is working fine.

But when I delete or update files in google drive (even after an hour) they don’t automatically get updated on my android device. How do I solve this?

Thank you in advance,
Gustavo

1 Answers
admin Staff answered 4 months ago

It sounds like a network problem.  Please check that your WIFI is connected.  Then you can test by going into Video Kiosk settings and exiting from the settings – this will trigger an immediate download.  If that is not the issue (network problems) please contact me using email at burningthumb at gmail dot com for more help.