How long does it take for a license to activate


Frequently Asked Questions FAQCategory: Video Kiosk - AndroidHow long does it take for a license to activate
avoesda asked 8 months ago

Hi,

I bought a license for Video Kiosk on my android box with google on Feb 28th 2020.

How long will it take for me to get the activation code.

Thanks

 

1 Answers
admin Staff answered 8 months ago

License activation via the Google Play Store is instant.

License information emails using the volume license form are instant.

But no automated system is perfect and sometimes network issues that prevent licenses from being activated or emails from being sent.

If you purchase a license and don’t instantly get the activation or an email please contact, via email, support at burningthumb dot com so that the purchase can be manually added.

Include the following information to expedite the process:

  1. your transaction receipt or id (either from google or paypal.com
  2. your account
  3. your devices android id

Note please don’t post this information here as these forums are public.