Hello. I have an issue. Few weeks ago i bought Video Kiosk from Play Store(from device) and all worked fine, but now Video Kiosk ask me to buy license again! device ID is: (android id) google id is (account address). Help me please with this
1 Answers
If something happened on the device that results in the license being lost you need to make sure it has the same Android ID (for example a factory reset will change the Android ID). Assuming the Android ID has not changed, follow these steps:
- make sure the account is added to the device
- uninstall Video Kiosk
- re-install Video Kiosk
- re-activate the license by touching the Activate button on the License Activity screen
If that does not solve the problem, send an email to support at burningthumb dot com so I can look at it further.